Ganesya Mahendra Mu'arifin

1. Supervise and coordinate daily Food & Beverage operations to ensure efficient and smooth service.

2. Lead, motivate, and support team members in delivering excellent guest service in accordance with hotel standards.

3. Conduct daily briefings and delegate tasks based on operational requirements.

4. Monitor service quality, cleanliness, table setup, and compliance with SOPs.

5. Handle guest requests, feedback, and complaints professionally to ensure high levels of guest satisfaction.

6. Coordinate closely with the kitchen and other departments to ensure smooth service and effective communication.

7. Assist in monitoring stock levels, minimizing wastage, and maintaining proper inventory control.

8. Support training and coaching of team members to improve service skills and overall performance.

9. Ensure proper handling of cash, billing, and point-of-sale procedures when required.

10. Assist the F&B Supervisor or Manager in achieving operational, service, and revenue targets.

1. Provide professional and attentive food and beverage service to hotel guests in accordance with established service standards.

2. Welcome and assist guests with a friendly, courteous, and professional approach.

3. Take food and beverage orders accurately and ensure timely delivery to guests.

4. Set up and maintain tables, dining areas, and service stations according to hotel standards.

5. Provide menu knowledge and recommend food and beverage items based on guest preferences.

6. Coordinate with the kitchen and F&B team to ensure smooth and efficient service.

7. Handle guest requests, inquiries, and complaints professionally and promptly.

8. Maintain cleanliness, hygiene, and proper sanitation throughout the outlet.

9. Process guest bills and payments accurately while following hotel procedures.

10. Assist with buffet service, banquets, events, and other F&B operations when required.